Based in Canada, Tim Hortons is a world-renowned fast-food chain serving doughnuts and coffee. It was started by Tim Horton, a Hockey star from Canada in 1964. As of now, it has over 5,500 locations worldwide across 13 countries and with over 50 years of coffee expertise.
The prominent Canadian coffeehouse and restaurant chain is dedicated to providing exceptional customer service to its patrons.
Get a free $1 hot chocolate, French vanilla, or iced coffee on your next visit by completing the telltims.ca survey.
Whether you have inquiries, or feedback, or require assistance, there are multiple avenues to connect with their customer care team.
Tim Hortons Customer Service
Tim Hortons is committed to ensuring customer satisfaction and encourages patrons to reach out through any of these channels for assistance or to provide feedback.
Tim Hortons Canada Phone Numbers and Emails
Toll-Free Number:
(888) 601-1616
Headquarters:
+1 905 845 6511
Investors/ Franchising:
(800) 564-6253
Toll-free in Canada and the United States
+1 514 982 7555
Corporate Office Address:
Tim Hortons Canadian IP Holdings Corp.
P.O. Box 339 130 King Street West, Suite 300
Toronto, Ontario Z4 M5X 1E1
Canada
Follow Tim Hortons on social media
- Twitter: twitter.com/timhortons
- Facebook: facebook.com/TimHortons
- YouTube: www.youtube.com/user/TimHortons
- Instagram: www.instagram.com/TimHortons
About Tim Hortons Restaurants
Tim Hortons is a renowned Canadian coffeehouse and fast-food restaurant chain, celebrated for its premium coffee, freshly baked goods, and quick-service meals. Established in 1964 by Canadian hockey player Tim Horton and businessman Jim Charade, the brand has grown to become Canada’s largest quick-service restaurant chain, serving millions of customers daily.
With thousands of locations worldwide, Tim Hortons has a significant presence in Canada, the United States, and various international markets.
Tim Hortons’ diverse menu caters to a wide range of tastes and preferences. The prominent Canadian coffeehouse and restaurant chain is dedicated to providing exceptional customer service to its patrons.
Tim Hortons is committed to making a positive impact in the communities it serves. Through various initiatives, the company focuses on environmental stewardship, sustainable sourcing, and supporting local communities.
FAQs
How can I contact Tim Hortons customer support?
You can reach Tim Hortons customer support by calling 1-888-601-1616 or visiting their Contact Us page for more options.
What should I do if I have an issue with my order?
If you encounter any problems with your order, contact customer support directly via phone or the Tim Hortons app for assistance.
How can I access the Tim Hortons app?
If you are having trouble logging into the app, visit the Mobile App FAQ page for troubleshooting tips or contact customer support.
How can I report a problem with my Tim Card?
If you experience issues with your Tim Card, you can call customer support or visit the Support Topics page for guidance.
What is a Tim Hortons validation code?
You will get a validation code after completing the Tim Hortons Canada survey. Note it in the blank space on the receipt and redeem it on your next visit.
i have not been recieving my valadation code in my email for 5 days now…numerous complaints and outreach to tim hortons and no one can help me..very sad iam losing points etc..please help me get my validation code
thanks sandy
I stopped at Tim Horton’s store #915741outside the Dublin Hospital this morning , I ordered two of the advertised sausage biscuit and coffee deal @ 3 dollars each, the screen was correct and had a total of 6 dollars, I used my debit card . When I got home the food was in the bag with no receipt when I looked a my bank account they charged $11.30. The store does not take phone calls so I called the bank and they are going to handle it. I also warned the rest of the Hospital staff to make sure you ask for the receipt.